Privacy Policy

Personal Information

ALVISTA PRIVATE LIMITED is a company incorporated and registered under the applicable laws of India, with its registered office at Alvista Labs Private Limited 3/21 Pratpura Near Devi Ram Sweet Agra. ALVISTA PRIVATE LIMITED owns and operates the website https://alvistaofficial.com/ (‘Website’). This Privacy Policy outlines ALVISTA PRIVATE LIMITED’s approach to data protection and privacy to fulfill its obligations under applicable laws and regulations.

We take data privacy seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a transaction on our Website. By using our Website and services, you agree to the terms of this Privacy Policy.

Personal Information We Collect

When you register or make a purchase on our Website, we may collect personal information including, but not limited to, your name, email address, mobile number, billing and shipping address, payment details, IP address, browser details, and order history.

Additionally, we collect data related to your interactions with our Website, such as pages visited, links clicked, and browsing behavior. We may also receive updated delivery status and address details from third parties to facilitate seamless order fulfillment.

Use of Your Personal Information

We collect and process your personal information for the following purposes:

1. To register and manage your account on our Website.
2. To process and fulfill your orders, including payments, invoicing, and shipping.
3. To communicate with you regarding your orders, inquiries, or promotional offers.
4. To improve our Website’s functionality, user experience, and service offerings.
5. To comply with legal obligations, fraud prevention, and risk management.

Razorpay Payment Gateway

We use Razorpay as our payment gateway for secure online transactions. When you make a payment on our Website, you may be required to provide sensitive financial information such as credit/debit card details, UPI, or net banking credentials. Razorpay processes this payment information securely.

Razorpay adheres to strict security and compliance standards, including PCI DSS (Payment Card Industry Data Security Standard) compliance. Your payment details are encrypted and securely transmitted through Razorpay’s servers. We do not store your financial data on our servers.

For more details on Razorpay’s privacy policy, please visit https://razorpay.com/privacy/.

Sharing of Personal Information

We do not sell or rent your personal information. However, we may share your information with:

1. Third-party service providers (e.g., payment gateways, courier services, and customer support providers) to process your transactions and deliver your orders.
2. Legal authorities, if required by law, to comply with legal obligations, fraud detection, or to protect our rights and interests.
3. Marketing partners, but only if you have provided explicit consent for promotional communication.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or loss. All sensitive information is encrypted using secure socket layer (SSL) technology.

While we strive to ensure the highest level of security, no method of electronic storage or transmission over the Internet is 100% secure. By using our Website, you acknowledge and accept these security risks.

Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience, analyze Website traffic, and personalize content. You can control cookie settings through your browser preferences.

Consent

By accessing our Website and providing your personal information, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request information about the data we hold on you.

To exercise these rights, contact us at info@alvistaofficial.com.

Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect or process personal data of minors without parental consent.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ALVISTA PRIVATE LIMITED
Alvista Labs Private Limited 3/21 Pratpura Near Devi Ram Sweet Agra
Email: info@alvistaofficial.com
Phone: +91 7895201557